Our goal is to provide a great shopping experience for all customers. We’re actively enhancing the accessibility and usability of our website and mobile apps to deliver meaningful, inclusive digital experiences that cater to all users.
How our e-commerce service works
Booztlet.com is a digital e-commerce service where you, as a consumer, can explore and purchase products within fashion, sports, beauty, and home decor. To understand and use our service in an intended manner, the website and mobile app are structured around the following main elements:
→ Search and navigation: You can find products by using our search function at the topof the page, or by navigating through the various categories in the main menu. Thesearch results can then be filtered based on, for example, brand, size, color, and price.
→ Product pages: Each product is presented with descriptive text, price, and images. Here you select your desired size and can then add the product to your shopping cart.
→ Shopping cart and Checkout: In the checkout, you review your selected items, fill indelivery details, and choose shipping options. You complete your purchase by making apayment via our integrated payment providers.
→ Customer account (My Boozt): If you create an account, you can log in to manage your orders, personal data, saved favorites, and returns.
How accessible are we?
Our accessibility work is guided by the requirements of the European Accessibility Act, and our technical implementation generally adheres to the harmonised European standard EN 301 549 and the internationally recognised Web Content Accessibility Guidelines (WCAG) 2.1 Level A and AA. We strive to ensure our services are perceivable, operable, understandable and robust.
To ensure and maintain the long-term accessibility of our services, we integrate these considerations into our design, development, and testing stages. During development, our teams rely on tailored accessibility checklists to consistently implement requirements across our platforms. We also conduct internal testing and ongoing training for our teams. We collaborate closely with external partners, including our payment providers, to ensure their integrated services uphold the same high accessibility standards within our platform.
Known limitations and ongoing improvements
While we strive for our platforms to meet accessibility requirements and user expectations, we're aware that some areas may not yet fully align with our goals.
Currently, we are working to enhance accessibility in the following areas:
Contrast: We are continuously working on making sure that text elements have sufficient contrast against their background.
Non-text content: We continue to enhance the way our visual content, such as product images, web banners, and video content, is described and presented to ensure it's fully accessible to all users. This includes the ongoing implementation of alternative text for images.
Interactive elements and links: We're making ongoing enhancements to improve accessibility of links and other interactive elements.
Email accessibility: Our teams are improving the accessibility of both marketing and transactional emails, focusing on better support for assistive technologies and clear content presentation.
Images of Text: We are working on making sure text is not displayed as images, which causes quality issues when users zoom in or resize the screen.
Keyboard navigation: we are actively addressing known problems with keyboard navigation in the checkout.
We aim to address these areas as part of our continuous development cycle. Please note that due to current technical limitations, we are unfortunately not able to offer dark mode or orientation support within our mobile apps. If you prefer using our services in a different orientation, we recommend using the web version of the app.
Contact us regarding an accessibility issue
We welcome your feedback on the accessibility of our services. If you experience any barriers to accessing our website or mobile apps, or have suggestions for improvement, please let us know so we can address the issue. You can contact us at accessibility@boozt.com.