1. To register your return, log in here with your order number and email address.
2. Carefully pack the items in the reusable Booztlet parcel or in another similar package. All returned items must be in the original packaging and unused condition.
3. Attach the correct return label, provided for your order, to the return parcel. Make sure to attach the return label on top of the existing label on your parcel.
4. Hand in the return parcel to the distributor indicated on the return label. Distributor-specific return instructions here.*
5. Save the return receipt you receive from the distributor until you have received your refund. Our normal return process time is 16-20 days. Please note! A return handling fee of 6.99 € will be deducted per order (For returns from France the return is handled by UPS and the return handling fee is 8,99 €.)
*If you use an alternative distributor to make your return, you are responsible for the return until it reaches our warehouse.
Please note that in case of a full return, only the amount for the standard delivery fee will be refunded. The difference for the additional fee for extra services such as home delivery will be kept as it is non-refundable.